+ 350 Free Spins
150% on first deposit up to $2,000
- Wagering
- 35× on deposit + bonus
- Max Bet
- $7.50 while bonus active
- Min Deposit
- $30
- Expires
- 10 days after activation
Contact Cleobetra Casino
If you need help with your Cleobetra Casino account, email support@cleobetracasino-aud.com. Our support team can assist with general questions and help explain the next steps for common account, payment and responsible gambling matters.
Cleobetra Casino operates under a licence issued by the Anjouan Gaming Board, with licence reference ALSI-152406028-FI2, and uses RNG technology for games of chance with player data protected under a published Privacy Notice.
How to get in touch
For assistance, send your enquiry to support@cleobetracasino-aud.com. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Do not send your password, full payment card details or other sensitive security information in a message.
To help support review your enquiry faster, include your account email address or username, a short description of the issue and any relevant screenshots. Screenshots can be useful for showing error messages or displaying how a problem appears on your device. Please check that images do not reveal passwords, full card numbers or other private information.
You can write to support about topics including:
- Account access, profile details and verification questions
- Deposit and withdrawal questions
- Bonus terms and general promotion information
- Technical problems, error messages or website issues
- Responsible gambling requests, including requests for account support or restrictions
Please provide one clear enquiry per message where possible and reply to the same email thread if the team asks for further information. Support usually responds within 24 hours, although response times may vary depending on the complexity of the request and the information required. Sending multiple messages about the same matter may make it harder to track your enquiry.